All resources

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Long read

1 August 2021

Compassion – at the heart of practice

Learn more about how a compassion and compassionate leadership can improve team communication and culture.

Quality improvementCommunication and teamwork
Long read

1 July 2021

Human factors for safer care and a better cup of tea

An introduction to human factors and systems thinking.

Quality improvementCommunication and teamwork
Long read

1 June 2021

The empowering force of gratitude

Learn more about gratitude and the difference between perfection and excellence.

Quality improvementCommunication and teamwork
Video

13 May 2021

How to become a quality improvement ambassador to improve clinical standards in your practice

This webinar explores why quality improvement is a staple in practice and how to get started with clinical audit.

Quality improvementCommunication and teamworkAudits and benchmarks
Video

13 May 2021

Quality improvement: too important to be left to just the vets!

This webinar explores the role of the entire practice team in embedding quality improvement.

Quality improvementCommunication and teamwork
Video

13 May 2021

Restoring the joy: dealing with post-Covid-19 burnout

This webinar explores the joy in work framework and how this can be used to combat burnout.

Quality improvementCommunication and teamwork
Long read

1 May 2021

When it all goes wrong: the importance of debrief

Learn more about debriefs and the stop for 5 minutes framework.

Quality improvementCommunication and teamwork
Journal watch

21 April 2021

Pet owners’ and veterinarians’ perceptions of information exchange and clinical decision-making in companion animal practice

Evidence-based veterinary medicineSmall animalsCommunication and teamwork
Long read

1 April 2021

How can leaders enhance safety culture? The importance of leadership for patient safety in corporate culture

What is a safety culture and how can leaders promote this?

Quality improvementCommunication and teamwork
Long read

1 March 2021

Why just culture matters: a safer system for quality improvement

Learn more about just culture, what it means and why it’s important.

Quality improvementCommunication and teamwork
Long read

1 February 2021

Good practice culture – great job satisfaction

Learn more about good practice culture and why it’s important.

Quality improvementCommunication and teamwork
Video

6 January 2021

Leading positive change in practice

This webinar explores how to encourage teams to get onboard with quality improvement.

Quality improvementCommunication and teamwork

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