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Long read

1 July 2022

Rapping your way to better care: why understanding work matters

Understanding human factors and the different types of work.

Quality improvementCommunication and teamwork
Journal watch

28 June 2022

Online survey of owners’ experiences of medicating their cats at home

Evidence-based veterinary medicineSmall animalsMedicinePatient careCommunication and teamwork
Journal watch

28 June 2022

Type and impact of clinical incidents identified by a voluntary reporting system covering 130 small animal practices in mainland Europe

Evidence-based veterinary medicineSmall animalsCommunication and teamworkPatient care
Long read

1 May 2022

I made a mistake, what now? – how to deal with errors and embed a learning culture in practice

Learn more about the tools that you can use after an error or serious incident.

Quality improvementCommunication and teamwork
Long read

1 April 2022

Adopting change – why it took 30 years to start washing our hands

Change is an important part of continuous improvement, but how do we get teams onboard?

Quality improvementCommunication and teamwork
Long read

1 March 2022

Risk management – when it is OK not to talk about Kevin

Learn more about risk management and how this can can improve the quality and reliability of the services we provide.

Quality improvementCommunication and teamwork
Journal watch

22 February 2022

Uncovering the ‘messy details’ of veterinary communication: An analysis of communication problems in cases of alleged professional negligence

Evidence-based veterinary medicineCommunication and teamwork
Long read

1 February 2022

Team communication – a core non-technical skill

Learn more about how to communicate effectively within a team.

Quality improvementCommunication and teamwork
Long read

1 December 2021

Team huddles – time well spent

Learn more about how to team huddles and how they can support effective communication.

Quality improvementCommunication and teamwork
Long read

1 November 2021

The lifesaving power of checklists: what you need to know now

Find out more about checklists and how they can be a powerful tool in practice.

Quality improvementCommunication and teamwork
Long read

1 October 2021

What do patient safety and buckets have in common? An introduction to non-technical skills

Learn more about the non-technical skills that can help you in the workplace.

Quality improvementCommunication and teamwork
Long read

1 September 2021

Shared leadership – we’re better together

Learn more about how a shared leadership approach can improve team communication and culture.

Quality improvementCommunication and teamwork

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