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Browse all resources or use the filters to explore by type, approach, species and subject.

Tool / guidance

24 October 2025

Your pets wellbeing during treatment

This form can help guide treatment decisions.

Contextualised carePatient care
Tool / guidance

24 October 2025

Pre-consultation conversation guide for pet owners

This guide can help pet owners prepare for a veterinary consultation.

Contextualised carePatient care
Tool / guidance

24 October 2025

Dogs Trust complex case management tool

Dogs Trust

This tool can help the caregiver team record and assess different aspects of care.

Contextualised carePatient care
Tool / guidance

14 October 2025

Conversation guide for delivering contextualised care

This conversation guide is to help the veterinary team identify any areas of support that the pet owner may need when treating their pet.

Contextualised careCommunication and teamworkPatient care
Long read

1 October 2022

What matters? Is a change in how we provide care needed?

Find out more about contextualised care with an example of applying this approach in practice.

Quality improvementContextualised careCommunication and teamwork
Long read

10 September 2022

Maximising welfare benefits by contextualising case management

Find out more about applying contextualised care to complex cases.

Quality improvementContextualised careCommunication and teamwork
Case example

20 December 2019

Creating guidelines within Blue Cross

Explore how Blue Cross developed guidelines throughout the charity.

Quality improvementContextualised carePatient careCommunication and teamwork

All resources

Your pets wellbeing during treatment

Pre-consultation conversation guide for pet owners

Dogs Trust complex case management tool

Conversation guide for delivering contextualised care

What matters? Is a change in how we provide care needed?

Maximising welfare benefits by contextualising case management

Creating guidelines within Blue Cross

Learn: our CPD platform