QI Boxset 7: Patient safety – Introduction to human factors and Systems Thinking

Featured text: Series 7 of the QI Boxset introduces the concept of adopting a human factors and systems thinking approach in clinical practice.

Who this course is for

This course is suitable for all veterinary professionals and members of practice teams, including:

• Practices preparing for the PSS Accreditation and Awards
• Receptionists
• Student Veterinary Nurses
• Student Veterinary Surgeons
• Veterinary Care Assistants
• Veterinary Nurses
• Veterinary Surgeons.

What you’ll learn

Series 7 of the QI Boxset introduces the concept of adopting a human factors and systems thinking approach in clinical practice, and why they are an important part of QI. By taking this course you will:

• Understand what human factors are and how to apply the non-technical skills needed for safer care
• Learn about the value of systems thinking to improve quality and patient safety
• Find out how to bring the whole team on board to deliver quality and safe care
• Find inspiration by exploring our library of case examples.