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Case example22 November 2022

Auditing post-operative outcomes

Explore an award winning project by Eloise Collins to clinically audit post-operative complications at a first-opinion practice.
Quality improvementSmall animalsAudits and benchmarksSurgery and anaesthesia

Teaching QI to veterinary nurses

PDF document (.pdf), 263kb, 5 pages.

In this award-winning case example, Eloise Collins, Head Veterinary Nurse at Beech House Veterinary Centre, uses a range of Quality Improvement tools, team meetings, and journal clubs to help improve patient care and to improve practice culture. Eloise helped to create psychological safety amongst the team through her open and honest approach. The application shows how an improvement culture involving the entire team creates positive change.

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